What an interesting experience!
I found a bug in OS X Lion related to Finder and connecting to SMB / windows shared drives. Basically whenever I try to access a company wide shared drive on a Windows 2008 R2 Enterprise 64bit via SMB thru the Finder, I get a message saying like “You don’t have permission to access this object”. Interesting thing, trying to mount the drive via Terminal on the Unix Shell and accessing the drive, opening files, saving files etc. work just fine. So it is related to the Finder.
I wanted to submit my bug to Apple, but didn’t find anything on the webpage. So I called the hotline.
The guy in the first level support told me that words like “Terminal”, “mount” and “smb” don’t mean anything to him, but I could not compare mounting a drive on a unix shell with the Finder. He said this is something completely else and I have to talk to my local windows administrator. THIS GUY HAD NO IDEA! He first refused to forward me to someone from second level support first and tried to solve it by himself. Good idea, but he absolutely had no idea about OS X and shell commands.
After a while I got forwarded to the second level support. I am waiting for feedback now, but it looks like Apple is only opening bugs thru the hotline.
For everyone who has the same issue, you could open a Terminal and access your drive by going to /Volumes/NAMEOFSHARED .
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